Choras Boutique Hotel (hereinafter referred to as the "Hotel") respects and values the privacy of personal life. Therefore, we would like to inform you about your rights regarding the use and protection of your personal data under the Personal Data Protection Law No. 6698 (hereinafter referred to as the "PDPL").

IN THIS INFORMATION TEXT

  • Personal Data: Any kind of information related to an identified or identifiable real person,
  • Personal Data Protection Law ("PDPL"): Law No. 6698 on the Protection of Personal Data, which entered into force on 07.04.2016 and published in the Official Gazette,
  • Data Controller: The real or legal person who determines the purposes and means of processing personal data and is responsible for establishing and managing the data recording system,
  • Data Processor: The real or legal person who processes personal data on behalf of the Data Controller based on the authority granted by them.

DATA CONTROLLER:

Your personal data shared with our Hotel in accordance with the PDPL will be evaluated within the scope determined by Hora Boutique Hotel Tourism and Trade Limited Company as the data controller.

PROCESSED PERSONAL DATA:

In accordance with the PDPL and other relevant legislation, the categories and explanations of personal data processed within the scope of the Information Text on the Protection of Personal Data No. 6698 are as follows:

  • Personal Information: Name, surname, place and date of birth, nationality, T.C. Identification number, accompanying guest's name, surname, place and date of birth, T.C. Identification number
  • Contact Information: Address, phone number, email address
  • Location Information: Address information defined when making a reservation.
  • Customer Transaction: Invoice Information, Order Information, Request Information
  • Physical Space Security: Visitor entry and exit records, Camera recordings
  • Financial Information: Bank account information
  • Transaction Security: IP address information, Website login and logout information
  • Marketing: Shopping history information for our hotel, Surveys, Cookie records
  • Visual and Audio Records: Camera image and audio recording
  • Others: Room number, smoking status, travel information, in-hotel extra expenses

1. COLLECTION, PROCESSING, AND OPERATIONAL PURPOSES OF PERSONAL DATA

Your personal data, depending on the relationship with the Hotel, may be collected automatically or non-automatically through Hotel units, the website, similar means verbally, in writing, or electronically. Your personal data may be created and updated if your relationship with the Hotel continues. The collected personal data may be processed by relevant departments for the necessary actions for you to benefit from Hotel services, ensuring the legal and commercial security of individuals in relation to the Hotel, determining and implementing the Hotel's strategies, and ensuring the execution of the Hotel's human resources policies in accordance with the processing conditions and purposes of personal data specified in Articles 5 and 6 of the Law on the Protection of Personal Data.

  • In compliance with laws and ethical standards,
  • Accurate and up to date, when necessary,
  • Processed for specific, clear, and legitimate purposes,
  • Stored for the period required by the relevant legislation or for the purpose for which they were processed, in a limited and proportionate manner,
  • Will be processed in accordance with the rules.
  • Execution of processes related to accommodation services,
  • Recording in online software systems used for the hotel's sales and marketing policies,
  • Conducting necessary work by our departments to benefit from the products and services offered by the hotel,
  • Ensuring the measurement and enhancement of customer satisfaction,
  • Collection and evaluation of complaints and suggestions regarding the hotel's products and services,
  • Recommendation of the hotel's products and services to you, planning and/or execution of market research activities for the sale and marketing of products and services,
  • Ensuring the legal, technical, and commercial work security of relevant individuals in business relationships,
  • Follow-up and execution of legal affairs,
  • Execution of financial and/or accounting affairs.

The data will be processed within the legal grounds specified in Article 5 (2) of the KVKK, including the legal reasons of "a) Explicitly prescribed by laws", "b) Necessary for the establishment or performance of a contract directly related to the parties of the contract", "c) Necessary for the data controller to fulfill its legal obligation", "d) Necessary for the establishment, exercise, or protection of a right". Your personal data will be processed with your explicit consent in accordance with the legal reasons specified in the KVKK and the Electronic Commerce Law to inform you about your accommodation information and transfer requests.

Your special category personal data will be processed with the explicit consent of the guest in accordance with the legal reason specified in Article 6(2) of the KVKK for the purpose of verifying the identity of the person to whom the service will be provided and ensuring the healthy provision of hotel services.

2. TO WHOM AND FOR WHAT PURPOSE THE PROCESSED PERSONAL DATA MAY BE TRANSFERRED

Your personal data will be transferred without the explicit consent of the data subject in accordance with the purposes stated below and Article 8 (2) (a) of the KVKK:

  • It will be shared with the General Directorate of Security to fulfill our legal obligations arising from the relevant legislation.
  • It may be shared with notaries, enforcement offices, and/or courts if necessary for the conduct of financial and/or accounting affairs in the collection of fees for products and services.
  • It may be shared with relevant public institutions and organizations if necessary or upon request for the fulfillment of legal obligations in accordance with the relevant legislation.
  • It will be shared with the contracted cargo company for the delivery of items left behind in the hotel.
  • It may be shared with our lawyers as necessary within the framework of confidentiality obligations for the follow-up of legal processes.
  • It will be shared with Tour and transfer service companies to meet customer satisfaction and requests.

3 . METHOD AND LEGAL BASIS OF PERSONAL DATA COLLECTION

Your personal data is collected in all kinds of verbal, written, or electronic media for the purpose of providing our services as stated above and for the purpose of fulfilling the Hotel's contractual and legal responsibilities completely and accurately. In this respect, your personal data collected for this legal reason can also be processed and transferred for the purposes stated in articles (1) and (2) of this text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law on the Protection of Personal Data (KVKK).

4. RIGHTS OF THE PERSONAL DATA OWNER AS STATED IN ARTICLE 11 OF THE KVKK

As personal data owners, if you submit your requests regarding your rights to our Hotel through the methods regulated below, our Hotel will conclude your request free of charge within a maximum of 30 days depending on the nature of the request. However, if a fee is foreseen by the Personal Data Protection Board, the fee specified by our Hotel will be charged. In this context, personal data owners have the right to:

  1. Learn whether personal data is being processed
  2. Request information if personal data has been processed,
  3. Learn the purpose of processing personal data and whether they are used in line with the purpose,
  4. Know the third parties to whom personal data is transferred domestically or abroad,
  5. Request correction of personal data if it is incomplete or incorrectly processed,
  6. Request the deletion or destruction of personal data within the framework of the conditions specified in Article 7 of the KVKK,
  7. Request that the transactions made in accordance with subparagraphs (e) and (f) be notified to the third parties to whom personal data is transferred,
  8. Object to the emergence of a result against the person by exclusively analyzing the processed data through automatic systems,
  9. Have the right to request compensation in case of damage due to the unlawful processing of personal data.

According to Article 13, Paragraph 1 of the Law on the Protection of Personal Data, you can submit your request regarding the exercise of the rights mentioned above to our Hotel in writing or through other methods determined by the Data Protection Board. Since the Personal Data Protection Board has not determined any methods at this stage, your application must be submitted to our Hotel in writing in accordance with the Law on the Protection of Personal Data. In this context, the channels, and procedures through which you will submit your application in accordance with Article 11 of the Law on the Protection of Personal Data to our Hotel in writing are explained below.

To exercise the rights mentioned above and request the right you wish to exercise from the rights specified in Article 11 of the Law on the Protection of Personal Data with the necessary information identifying your identity, you should submit your request, including your explanations, clearly and comprehensibly, and including documents identifying your identity and address,

  • handwritten and wet signed, by mail or through a notary
  • via email to [email protected] / [email protected],
  • It is necessary to reach the address Hoskoy Mah. Murefte Caddesi No:53 Sarkoy/Tekirdag.

5. PROCESSING PERIOD OF YOUR PERSONAL DATA

Your personal data will be processed until the end of any period prescribed by the relevant legislation for the storage of this data, or until the end of the period necessary for the purpose for which they are processed if no such period is specified. Upon the expiration of these periods, your Personal Data will be officially deleted, destroyed, or anonymized in accordance with legal regulations immediately upon your request.

6. CHANGES AND UPDATES THAT CAN BE MADE

Necessary changes may be made to this information text in line with any changes that may occur in the relevant legal regulations or the purposes and methods of personal data processing of Hora Butik Otel Turizm ve Ticaret Limited Şirketi.


Best regards,

Hora Boutique Hotel Tourism and Trade Ltd.